"Extenteam doesn't feel like a vendor - they feel like the operations team I always wanted."

Alex Foti
Director of Operations · Bretton Woods
Introduction
What we cover
01.
Guest Services
Every message, every channel, in your brand voice. SLA-backed first response under 5 minutes.
02.
Reservations
Inquiries, bookings, modifications, cancellations - handled directly inside your PMS.
03.
Back-Office Coordination
Reconciliation, owner statements, vendor coordination. The unsexy work that scales the business.
04.
Marketing
Listing optimization, review response, and content support to keep your portfolio top-ranked.
Included
Native integration with Hospitable, Hostaway, Guesty, & others
24/7 coverage across SMS, email, OTA inbox, and phone
Owner-facing reporting and statements
Local-market knowledge for top STR destinations
Tax, permit, and compliance back-office support
AI automations layered on top of human-led service
Let's talk about your needs and coverage gaps across the portfolio

Extenteam streamlines operations for property managers with top global talent and AI-driven software - a service-first approach to growth and efficiency.
101 NW 8th St, Ste 200
Miami, FL 33136
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