Who we serve · Airbnb Hosts & Owners
“For the first time, I was able to truly disconnect and take real time off without worrying about the business.”
Helen Bisset
Curated Getaways
See it in action
Introduction
Whether you want to grow your vacation rental portfolio, achieve Airbnb Superhost status, or simply stop answering messages at midnight, Extenteam plugs in the people and the automation you need to run a calm, profitable operation.
5
Reviews powered by faster, warmer replies
24/7
Real humans on every channel
0
Hiring, payroll, or HR overhead
What we cover
01.
Guest Services
Every message, every channel, in your brand voice. SLA-backed first response under 5 minutes.
02.
Reservations
Inquiries, bookings, modifications, cancellations - handled directly inside your PMS.
03.
Back-Office Coordination
Reconciliation, owner statements, vendor coordination. The unsexy work that scales the business.
04.
Marketing
Listing optimization, review response, and content support to keep your portfolio top-ranked.
Included
24/7 guest messaging on Airbnb, Vrbo, and direct channels
Live phone pickup, not a chatbot
Check-in instructions and local recs handled
Vendor dispatch for maintenance and cleans
Review response in your voice
Right-sized per-property monthly pricing - cancel anytime
One property or twenty - we've got the inbox.
Extenteam streamlines operations for property managers with top global talent and AI-driven software - a service-first approach to growth and efficiency.
101 NW 8th St, Ste 200
Miami, FL 33136
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